Dakota's Kabin Returns Policy
 
 

Subject to the conditions stated, within 14 days of a shipment a customer may request to return merchandise purchased from Dakota's Kabin Online. We will issue a full refund plus refund shipping cost if the return is a result of our error. If your return is not due to our error, we will deduct the shipping cost from your refund.

Dakota's Kabin does charge a 20% restocking fee on ALL Products.

Dakota's Kabin will accept returns on Glassware and Dinnerware items only if the items are broken or chipped or if the piece is unable to be used. Please do not ship defective glassware or dinnerware pieces back to us. We will accept photos of defective items via mail or email for return authorization.

All packages are insured either through USPS or UPS. If the return is based on broken items, please keep the original packaging and the broken item(s) until verification of loss by UPS or USPS for insurance claims. You may also be asked to take the original packaging and the broken item(s) to the nearest USPS or UPS facility for verification.

We will not accept returns 10 days after return authorization has been granted. We will only accept returns and refunds for item(s) purchased from Dakota's Kabin Online.

We will not be able to accept returns on special orders.

The customer will expect a refund in the same form of payment that was originally made.